Sengerio’s CEO, Michele Zaccaria did a Q&A Case study to help us understand their biggest...
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Category: Customer Support
Customer support is the subset of customer service in charge of solving issues that customers...
To win their way to a customer’s heart companies must offer customer support. But what...
1. Online Learning is Here to Stay According to Inside Higher Ed, many schools resumed...
In healthcare, being personal matters. But what happens in eHealth? How do we maintain the...
As the COVID pandemic has shown us, EdTech platforms can be useful for keeping instructors...
What is SaaS support? On the surface, SaaS support has all the markers of traditional...
First, I’d like to quickly applaud the Intercom team . They’ve built a great product...
There is no data worse than a slap in the face to those who manage...