Pricing

May 16, 2022 2022-06-23 17:36

Simple, transparent pricing

Choose the FROGED pricing plan to fit your customer success needs: Free, Grow, Scale or Enterprise.
No surprise fees.
Annual Monthly

Free

0
The best option to kickstart your business, engage with users, and create help articles to assist them.
  • 1 Seat included
  • Customizable Business Messenger
  • Knowledge Base
  • Slack Integration
  • Up to 200 Monthly Active Users
No credit card required

Grow

66
/ month*
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
  • Everything in Starter +
  • 3 Seats
  • Engagement metrics (CSAT Score, etc...)
  • Unlimited Emails
  • Event-based alerts & emails
  • User Behavior Tracking
  • Slack & Google Meet Integration
  • Up to 1,000 Monthly Active Users
*When you pay upfront annually
Popular

Scale

290
/ month*
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
  • Everything in Grow +
  • 7 Seats (39€ per additional seat)
  • Automation rules for conversations
  • NPS
  • Key Integrations: Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, and Webhooks
  • Remove FROGED Branding from in-app alerts & emails
  • Up to 10,000 Monthly Active Users
*When you pay upfront annually

Enterprise

from €
740
/ month*
All the tools you want tailored to your business needs.
  • Everything in Scale +
  • From 10 Seats
  • KB Pro Add-On Included
  • Staging Workspace
  • Dedicated Customer Success Manager
  • Remove FROGED Branding
  • 99% Uptime SLA
  • Custom Monthly Active Users
*When you pay upfront annually

Free

0
The best option to kickstart your business, engage with users, and create help articles to assist them.
  • 1 Seat included
  • Customizable Business Messenger
  • Knowledge Base
  • Slack Integration
  • Up to 200 Monthly Active Users
No credit card required

Grow

79
/ month
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
  • Everything in Starter +
  • 3 Seats
  • Engagement metrics (CSAT Score, etc...)
  • Unlimited Emails
  • Event-based alerts & emails
  • User Behavior Tracking
  • Slack & Google Meet Integration
  • Up to 1,000 Monthly Active Users
Free 7-Day Trial
Popular

Scale

349
/ month
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
  • Everything in Grow +
  • 7 Seats (39€ per additional seat)
  • Automation rules for conversations
  • NPS
  • Key Integrations: Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook Messenger, and Webhooks
  • Remove FROGED Branding from in-app alerts & emails
  • Up to 10,000 Monthly Active Users
Free 7-Day Trial

Enterprise

from €
890
/ month
All the tools you want tailored to your business needs.
  • Everything in Scale +
  • From 10 Seats
  • KB Pro Add-On Included
  • Staging Workspace
  • Dedicated Customer Success Manager
  • Remove FROGED Branding
  • 99% Uptime SLA
  • Custom Monthly Active Users
Free 7-Day Trial
Features Free Grow Scale Enterprise
SEATS 1 UP TO 3 UP TO 7 FROM 10
MAU 200 Up to 1.000 Up to 10.000 From 50.000
SUPPORT CHAT
+ Automated routing

+ Automated routing
IN APP MESSAGES
- only auto messages

- only auto messages

- auto messages and flows

- auto messages and flows
KNOWLEDGE BASE
+ KB PRO
BEHAVIORAL EMAILS
NPS
METRICS CSAT (per agent, per segment…) CSAT
NPS
CSAT
NPS
BEHAVIORAL TRACKING WITH EVENTS
INTEGRATIONS - Slack - Slack
- Google Meet
- Slack
- Google Meet
-Zapier
-Jira
-WhatsApp
-Facebook Messenger
-Webhooks
-Segment
- Slack
- Google Meet
-Zapier
-Jira
-WhatsApp
-Facebook Messenger
-Webhooks
-Segment
PERSONALIZED BRANDING FROGED branding FROGED branding NO FROGED Branding for in-app messages & emails Complete White label
PREMIUM SERVICE Dedicated CSM 99% Uptime SLA
STAGING WORKSPACE

We have 2,000+ Integrations

We make your life easier with thousands of integrations so you can connect all your apps and tools in one place
Pricing page integrations graphic

Pricing FAQs

We know that pricing is one of the most sensitive issues when it comes to tool adoption for smaller SaaS companies, so we’ve covered the most common questions for you. Feel free to reach out if we didn’t answer your question.
Pricing frequently asked questions
Do you offer a free trial?

Yes, we do. You can try FROGED for 7 days without any cost or selecting a plan. If you have any questions about our solutions, contact us – we love hearing from our clients.

Contact Us

What happens once the trial period ends?

Once you complete your trial period, you will be asked to select a plan (Free, Grow, Scale or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension – we are happy to help!


Contact Us

Will we be charged when our trial is up?
No. We don’t ask for your credit card up front, so you’ll only be charged when you decide you’re ready. If you want to continue after your trial, we’ll ask for payment details. If not — stay on the free plan until you decide.
How are monthly active users (MAU’s) calculated?
MAU refers to Monthly Active Users. FROGED plans are inclusive of usage defined as:

– Users who login and navigate into your solution
– Customers who open a chat conversation within the chat
– Customers that you engage with proactive communication such as automessages, flows or emails
What happens if I go over my plan limit?
If you go over your plan limit. No worries, our customer success team will reach out to find the best solution for your team. Working with FROGED is a true partnership, so let’s talk! No surprises, we promise.
What is a Knowledge Base?
A knowledge base is a section where you house all of your documents that help empower your customers through education of your product. These can be articles, tutorials and videos. As your product evolves you will most likely have a library of content.
When should I add the Knowledge Base toolkit?
You’ll want to consider adding the Knowledge Base tool when one or all of the below growth milestones occur: – When you have or want to create 25 or more documents for your knowledge base – When you need to automatically import your knowledge base from other platforms – If your knowledge base is multilingual If you’re still not sure when to add Knowledge Base to your toolkit, let’s talk! Learn More

Not sure what plan to add?

Digital Kit Program

At the time of the request, this site has a WEB page dedicated to the Digital Kit Program with a domain name of the Digitizing Agent, and with the minimum required content, as so indicated in Annex II of the Adhesion Notice, in which the different solutions will appear for each reference that it offers, distributed by beneficiary segments, sectors and the names of said solutions.

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