A scalable solution for businesses of all sizes
Corporate Plan
Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.
Corporate
Talk to us for a comprehensive solution that meets all your enterprise needs.
- Custom agents
- All communication channels
- Knowledge Base PRO Customer Portal
- Inbox Groups
- Multiple Business Hours
- Admin Profiles
- Custom analysis panels
- Smart Routing
- Manual and SDK data sync
- APIs, Webhooks and Custom Attributes
- Single Sign On (SSO) Access
- Zapier and Jira Integrations
- FROGED online service support
- Dedicated Customer Success Manager
SMB's Plans
Cost-effective solutions for small and medium enterprises looking to scale.
- 1 seat
- Collaborative inbox
- All channels
- Knowledge Base
- Preconfigured metrics
Recommended
Starter
Ideal for growing teams needing more advanced support options.
Everything in Basic, plus:
- 2 more seats (3 total)
- Real time collaboration
- Team performance analytics
- Customer Satisfaction Survey
- Knowledge Base PRO
Recommended
Professional
Solutions for businesses seeking top-tier capabilities.
Everything in Starter, plus:
- 4 more seats (7 total)
- Groups and conversation historic
- Conversation Routing
- Multiple business hours
- Inbox groups
Recommended
Corporate Plan
Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.
Corporate
Talk to us for a comprehensive solution that meets all your enterprise needs.
Corporate plan features:
-
Custom agents
-
All communication channels
-
KB PRO Customer Portal
-
Inbox Groups
-
Multiple Business Hours
-
Admin profile
-
Custom analysis panels
SMB's Plans
Cost-effective solutions for small and medium enterprises looking to scale.
Basic
Basic features for effective customer support and growth.
32.5$ /mo
Billed annually
Basic plan features:
-
1 seat
-
Collaborative inbox
-
All channels
-
Knowledge Base
-
Preconfigured metrics
Starter
Ideal for growing teams needing more advanced support options.
106$ /mo
Billed annually
Everything in Basic, plus:
-
2 more seats (3 total)
-
Real time collaboration
-
Team performance analytics
-
Customer Satisfaction Survey
-
Knowledge Base PRO
Professional
Solutions for businesses seeking top-tier capabilities
422$ /mo
Billed annually
Everything in Starter, plus:
-
4 more seats (7 total)
-
Groups and conversation historic
-
Conversation Routing
-
Multiple business hours
-
Inbox groups
Flexible and risk-free pricing
Every business is different, so we offer flexible plans that grow with you. Whether you’re just starting out or scaling up, there’s a plan that fits your needs and budget.
Businesses that trust us:
Dicover all the plans features
- LiveChat
- SMS
- Facebook Messenger
- Voicecalls (Call Center)
- Google Meet Videocalls
- Team members
- Saved Replies
- Availability status
- Desktop, Email & Slack Notifications
- Inbox Groups
- Conversation Routing
- Multiple Business Hours
- Preconfigured Analysis Panels
- Call Recording
- Customer Satisfaction Survey (CSAT)
- Customer Reports
- Help Center Access
- Call Recording* 1 month storage
- Call forwarding
- Call recording
- Business hours
- Inbound and outbound minutes
- Call supervision and intervention
- Silent mode, hold and assisted transfer
- Priority numbers
Discover the Add-Ons
Basic
Starter
Professional
Corporate
- Omnichannel
Easily reach your customers with direct and effective email communication.
Live chat
Instant chat support for quick customer interaction and problem resolution.
Connect via WhatsApp for seamless and familiar messaging support.
SMS
Provide real-time help through SMS messaging.
Facebook Messenger
Engage customers with direct messaging.
Voicecalls (Call Center)
Call-center-like integration so your customers can get support easily and immediately.
Google Meet Videocalls
Conduct video meetings for real-time customer support.
- Help Desk & Agent Productivity
Team members
Add team members to collaborate.
1
Up to 3
Up to 7
custom
Saved Replies
Save responses to common queries for quicker customer support.
Availability status
Set and display your team’s availability for customer queries.
Desktop, Email & Slack Notifications
Get notifications for messages and updates.
Inbox Groups
Organize conversations by group for better management.
Conversation Routing
Automatically route conversations to the right team member.
Multiple Business Hours
Set different operating hours for multiple time zones.
- Reporting
Preconfigured Analysis Panels
Ready-to-use panels for analyzing customer interactions.
Call Recording* 1 month storage
Record and store calls for 1 month for review.
Customer Satisfaction Survey (CSAT)
Collect feedback to gauge customer satisfaction.
Customer Reports
Generate detailed reports on customer interactions and support.
- Support
Help Center Access
Access to a comprehensive help center for self-service.
Call Recording* 1 month storage
Get online support directly from FROGED’s team.
- Call Center
Call forwarding
Redirect calls to another number.
Call recording
Save calls for review.
Business hours
Set available call times.
Inbound and outbound minutes
Track call durations.
custom
custom
custom
custom
Call supervision and intervention
Monitor and join calls.
Silent mode, hold and assisted transfer
Mute, hold, or transfer calls.
Priority numbers
Prioritize important callers.
Starts at
€43/mo
AI Agents can be added-on from the “Starter” Plan.
Starts at
€43/mo
Our AI Copilot can be added-on from the “Starter” Plan.
Starts at
€43/mo
Campaigns can be added-on from the “Starter” Plan.
Starts at
€99/mo
Voicecalls can be added-on from the “Starter” Plan.
FAQ's
What payment methods does FROGED accept?
We accept all major credit cards, ACH, checks, and wire transfer payments. All payments are secured through Stripe.
What happens once the trial period ends?
After your trial period ends, you will be billed for the plan you’ve chosen in advance (Basic, Starter, Professional, or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension – we are happy to help!
How do I make changes to my plan?
If you would like to make any changes to your plan, please contact us so we can discuss your options.
Are there any additional costs I need to consider?
With FROGED, you only pay for what you use. For example, for WhatsApp, charges are based on “conversations,” with unit costs varying by volume based on Twilio rates, or voice calls also work with Twilio credit.
How can I request a trial?
You can try FROGED for 7 days free of charge, but only if you choose a plan beforehand. If you have any questions about our solutions, please contact us: we love to hear from our customers!
Do the plans have different periods?
Yes! You can choose a monthly or annual subscription, according to your preferences.
FROGED FOR ALL SIZES
We make corporate technology
available to small businesses
Empower your customers with knowledge by providin your support agents quick access to a complete knowledge base that allows them.