A scalable solution for businesses of all sizes

Corporate Plan

Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.

Corporate

Talk to us for a comprehensive solution that meets all your enterprise needs.

SMB's Plans

Cost-effective solutions for small and medium enterprises looking to scale.

Pay monthly Pay yearly

Basic

Basic features for effective customer support and growth.

Basic plan features:

Recommended

Starter

Ideal for growing teams needing more advanced support options.

Everything in Basic, plus:

Recommended

Professional

Solutions for businesses seeking top-tier capabilities.

Everything in Starter, plus:

Recommended

Corporate Plan

Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.

Best for corporations

Corporate

Talk to us for a comprehensive solution that meets all your enterprise needs.

Talk to sales →

Corporate plan features:

  • Custom agents
  • All communication channels
  • KB PRO Customer Portal
  • Inbox Groups
  • Multiple Business Hours
  • Admin profile
  • Custom analysis panels

SMB's Plans

Cost-effective solutions for small and medium enterprises looking to scale.

Pay monthly Pay yearly
Best for basic use

Basic

Basic features for effective customer support and growth.

32.5$ /mo

Billed annually

Talk to sales →

Basic plan features:

  • 1 seat
  • Collaborative inbox
  • All channels
  • Knowledge Base
  • Preconfigured metrics
Recommended

Starter

Ideal for growing teams needing more advanced support options.

106$ /mo

Billed annually

Talk to sales →

Everything in Basic, plus:

  • 2 more seats (3 total)
  • Real time collaboration
  • Team performance analytics
  • Customer Satisfaction Survey
  • Knowledge Base PRO
Recommended

Professional

Solutions for businesses seeking top-tier capabilities

422$ /mo

Billed annually

Talk to sales →

Everything in Starter, plus:

  • 4 more seats (7 total)
  • Groups and conversation historic
  • Conversation Routing
  • Multiple business hours
  • Inbox groups

Flexible and risk-free pricing

Every business is different, so we offer flexible plans that grow with you. Whether you’re just starting out or scaling up, there’s a plan that fits your needs and budget.

Businesses that trust us:

wuolah-logo - case studies
telefonica-logo
amazon-logo
iberia-logo
carrefour-viajes
moneytrans-logo

Dicover all the plans features

Basic
Basic
Starter
Professional
Corporate
Omnichannel
  • Email
  • LiveChat
  • Whatsapp
  • SMS
  • Facebook Messenger
  • Voicecalls (Call Center)
  • Google Meet Videocalls
Agent Productivity
  • Team members
  • Saved Replies
  • Availability status
  • Desktop, Email & Slack Notifications
  • Inbox Groups
  • Conversation Routing
  • Multiple Business Hours
Reporting
  • Preconfigured Analysis Panels
  • Call Recording
  • Customer Satisfaction Survey (CSAT)
  • Customer Reports
Support
  • Help Center Access
  • Call Recording* 1 month storage
Call Center
  • Call forwarding
  • Call recording
  • Business hours
  • Inbound and outbound minutes
  • Call supervision and intervention
  • Silent mode, hold and assisted transfer
  • Priority numbers

Discover the Add-Ons

Basic

Starter

Professional

Corporate

Email

Easily reach your customers with direct and effective email communication.

Live chat

Instant chat support for quick customer interaction and problem resolution.

Whatsapp

Connect via WhatsApp for seamless and familiar messaging support.

SMS

Provide real-time help through SMS messaging.

Facebook Messenger

Engage customers with direct messaging.

Voicecalls (Call Center)

Call-center-like integration so your customers can get support easily and immediately.

Google Meet Videocalls

Conduct video meetings for real-time customer support.

Team members

Add team members to collaborate.

1

Up to 3

Up to 7

custom

Saved Replies

Save responses to common queries for quicker customer support.

Availability status

Set and display your team’s availability for customer queries.

Desktop, Email & Slack Notifications

Get notifications for messages and updates.

Inbox Groups

Organize conversations by group for better management.

Conversation Routing

Automatically route conversations to the right team member.

Multiple Business Hours

Set different operating hours for multiple time zones.

Preconfigured Analysis Panels

Ready-to-use panels for analyzing customer interactions.

Call Recording* 1 month storage 

Record and store calls for 1 month for review.

Customer Satisfaction Survey (CSAT)

Collect feedback to gauge customer satisfaction.

Customer Reports

Generate detailed reports on customer interactions and support.

Help Center Access

Access to a comprehensive help center for self-service.

Call Recording* 1 month storage 

Get online support directly from FROGED’s team.

Call forwarding

Redirect calls to another number.

Call recording

Save calls for review.

Business hours

Set available call times.

Inbound and outbound minutes

Track call durations.

custom

custom

custom

custom

Call supervision and intervention

Monitor and join calls.

Silent mode, hold and assisted transfer

Mute, hold, or transfer calls.

Priority numbers

Prioritize important callers.

AI Agent add-on

Starts at

€43/mo

AI Agents can be added-on from the “Starter” Plan.

AI Copilot add-on

Starts at

€43/mo

Our AI Copilot can be added-on from the “Starter” Plan.

Campaigns add-on

Starts at

€43/mo

Campaigns can be added-on from the “Starter” Plan.

Voicecalls add-on

Starts at

€99/mo

Voicecalls can be added-on from the “Starter” Plan.

FAQ's

We accept all major credit cards, ACH, checks, and wire transfer payments. All payments are secured through Stripe.

After your trial period ends, you will be billed for the plan you’ve chosen in advance (Basic, Starter, Professional, or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension – we are happy to help!

If you would like to make any changes to your plan, please contact us so we can discuss your options.

With FROGED, you only pay for what you use. For example, for WhatsApp, charges are based on “conversations,” with unit costs varying by volume based on Twilio rates, or voice calls also work with Twilio credit.

You can try FROGED for 7 days free of charge, but only if you choose a plan beforehand. If you have any questions about our solutions, please contact us: we love to hear from our customers!

Yes! You can choose a monthly or annual subscription, according to your preferences.

FROGED FOR ALL SIZES

We make corporate technology
available to small businesses

Empower your customers with knowledge by providin your support agents quick access to a complete knowledge base that allows them.