Simple, transparent pricing
Choose the FROGED pricing plan to fit your customer success needs: Free, Grow, Scale or Enterprise.
No surprise fees.
No surprise fees.
Annual
Monthly
Free
€
0
The best option to kickstart your business, engage with users, and create help articles to assist them.
No credit card required
Grow
€
66
/ month*
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
- Everything in Starter +
-
-
-
-
-
-
-
*When you pay upfront annually
Popular
Scale
€
290
/ month*
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
- Everything in Grow +
-
-
-
-
-
-
*When you pay upfront annually
Enterprise
from €
740
/ month*
All the tools you want tailored to your business needs.
- Everything in Scale +
-
-
-
-
-
-
-
*When you pay upfront annually
Free
€
0
The best option to kickstart your business, engage with users, and create help articles to assist them.
No credit card required
Grow
€
79
/ month
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
- Everything in Starter +
-
-
-
-
-
-
-
Free 7-Day Trial
Popular
Scale
€
349
/ month
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
- Everything in Grow +
-
-
-
-
-
-
Free 7-Day Trial
Enterprise
from €
890
/ month
All the tools you want tailored to your business needs.
- Everything in Scale +
-
-
-
-
-
-
-
Free 7-Day Trial
Features | Free | Grow | Scale | Enterprise |
---|---|---|---|---|
SEATS | 1 | UP TO 3 | UP TO 7 | FROM 10 |
MAU | 200 | Up to 1.000 | Up to 10.000 | From 50.000 |
SUPPORT CHAT | + Automated routing | + Automated routing | ||
IN APP MESSAGES | - only auto messages | - only auto messages | - auto messages and flows | - auto messages and flows |
KNOWLEDGE BASE | + KB PRO | |||
BEHAVIORAL EMAILS | ||||
NPS | ||||
METRICS | CSAT (per agent, per segment…) | CSAT NPS | CSAT NPS | |
BEHAVIORAL TRACKING WITH EVENTS | ||||
INTEGRATIONS | - Slack | - Slack - Google Meet | - Slack - Google Meet -Zapier -Jira -Facebook Messenger -Webhooks -Segment | - Slack - Google Meet -Zapier -Jira -Facebook Messenger -Webhooks -Segment |
PERSONALIZED BRANDING | FROGED branding | FROGED branding | NO FROGED Branding for in-app messages & emails | Complete White label |
PREMIUM SERVICE | Dedicated CSM 99% Uptime SLA | |||
STAGING WORKSPACE |
We have 2,000+ Integrations
We make your life easier with thousands of integrations so you can connect all your apps and tools in one place

Pricing FAQs
We know that pricing is one of the most sensitive issues when it comes to tool adoption for smaller SaaS companies, so we’ve covered the most common questions for you. Feel free to reach out if we didn’t answer your question.
Do you offer a free trial?
Yes, we do. You can try FROGED for 7 days without any cost or selecting a plan. If you have any questions about our solutions, contact us – we love hearing from our clients.
What happens once the trial period ends?
Once you complete your trial period, you will be asked to select a plan (Free, Grow, Scale or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension – we are happy to help!
Contact Us
Will we be charged when our trial is up?
No. We don’t ask for your credit card up front, so you’ll only be charged when you decide you’re ready. If you want to continue after your trial, we’ll ask for payment details. If not — stay on the free plan until you decide.
How are monthly active users (MAU’s) calculated?
MAU refers to Monthly Active Users. FROGED plans are inclusive of usage defined as:
– Users who login and navigate into your solution
– Customers who open a chat conversation within the chat
– Customers that you engage with proactive communication such as automessages, flows or emails
– Users who login and navigate into your solution
– Customers who open a chat conversation within the chat
– Customers that you engage with proactive communication such as automessages, flows or emails
What happens if I go over my plan limit?
If you go over your plan limit. No worries, our customer success team will reach out to find the best solution for your team. Working with FROGED is a true partnership, so let’s talk! No surprises, we promise.
What is a Knowledge Base?
A knowledge base is a section where you house all of your documents that help empower your customers through education of your product. These can be articles, tutorials and videos. As your product evolves you will most likely have a library of content.
When should I add the Knowledge Base toolkit?
You’ll want to consider adding the Knowledge Base tool when one or all of the below growth milestones occur:
– When you have or want to create 25 or more documents for your knowledge base
– When you need to automatically import your knowledge base from other platforms
– If your knowledge base is multilingual
If you’re still not sure when to add Knowledge Base to your toolkit, let’s talk!
Learn More