Ready to conquer the market?
Every decision has a significant impact in the fast-changing world of small and midsize businesses. From the efficient management of available resources to the imperative need to compete with large market players, every step counts to ensure growth and sustainability. FROGED positions itself as an indispensable strategic ally for your SMB. More than just advanced technology, we offer innovative tools that allow you to quickly adapt to market changes and overcome constant challenges.
Total customer engagement
From customer acquisition to retention, you have powerful tools to manage all your customer interactions in one place. We help you provide excellent service and follow-up to keep your new customers loyal.
- Easy integration with the most popular communication channels in the market.
- Consistency and speed in your responses to free up your team and optimize their time.
- Enable your customers to become autonomous by creating a knowledge base.
Customize every interaction
Authentic personalization means creating unique interactions that resonate with each individual. Every communication must be meaningful and relevant to stand out from the competition.
- Monitor and analyze customer behavior to craft personalized experiences that resonate.
- Utilize customer feedback tools such as CSAT (Customer Satisfaction) and NPS (Net Promoter Score) to gain insights into your customer journey and tailor your messages and offers accordingly.
Take an analytical approach
Gain critical insight into customer behavior and campaign performance to make informed decisions and optimize your business strategies with detailed real-time analytics, comprehensive dashboards, campaign performance reports, and more.
- Track essential metrics from your inbox and agent performance.
- Access real-time data on customer interactions and campaign performance.
- Customize marketing campaigns for specific segments to maximize impact.
Limitless scalability
Regardless of the size of your customer base, our platform is engineered to grow alongside your business, ensuring optimal performance and service quality. Enjoy scalable infrastructure, robust processing capabilities, and customizable solutions tailored to meet your specific business requirements.
- Manage high volumes of data and customer interactions effortlessly.
- Experience continuous service and performance as your business expands.
- Personalization to meet the distinct needs of your business.
We're here for you
If you’re struggling to reach your target audience and want to improve customer engagement or you’re finding it difficult to manage multiple channels, or you simply want to improve you brand consistency and take advantage of cross-platform publishing. We’re here for you.