They solve their issues. Your agents get more time.
Empower your customers to solve their own issues, giving your agents the freedom to focus on what really matters. Our streamlined system might just make you miss those frantic requests!
Trust us, it’s all benefits.
- Speed up responses:
The article picker allows you to send specific articles to your customers, giving accurate and quick answers to their queries.
- Consistent support:
The use of pre-approved content ensures consistency in the quality of your support.
- Self-service capabilities:
Your customers learn to find answers to common questions on their own, reducing the need to contact you.
FROGED is multilingual and you can be too!
Provide seamless self-service for each customer in their native language and increase your customers’ engagement by offering them support that speaks directly to them, making every interaction more meaningful and effective.
- Automatic and effortless:
We automatically display the correct version based on the visitor’s browser language settings.
- Manual switching:
Visitors can also manually switch languages if they prefer. This way, your customers will always find the information they need in the language they understand.
We're here for you
If you’re unsure how a help center can supercharge your business, we’re here to guide you.
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