Manage all your communication channels in just one place – not 20.
Get a 360° view of every customer interaction across all channels, instantly uncover their history and context, and deliver personalized, lightning-fast support—stress-free.
Trust us, it’s all benefits.
- Faster response times:
We allow you to handle inquiries more efficiently and access essential information swiftly, resulting in faster resolutions and boosting your customers overall satisfaction.
- Personalized interactions:
With access to customer history and preferences, you can provide tailored solutions. This makes customers feel valued and understood, fostering a stronger connection.
- Consistent service quality:
The reality is that an integrated system guarantees consistent service quality across all channels. Your customers will always receive reliable service, no matter how they choose to reach out to you.
Communicate with your customers when and where it works best for them.
With FROGED you can reach your customers wherever they want – as it should be.
Voicecalls
You can communicate in the most direct, personal and resolutive way. Ideal for situations that require clarity and urgency, with the flexibility to transfer to the right specialist/agent.
SMS
Highest open rate and fast response. Ideal for short, urgent messages that need to reach the recipient directly. You can also create one to one and one to many campaigns.
Communicate with your customers in a fast and familiar way on the most popular instant messaging platform. Send and receive messages quickly and easily directly to your inbox.
Formal communication in a structured way. Make mass campaigns, send detailed information, attachments and track your correspondence.
Google Meet
Invite your clients to video calls for face-to-face communication. Ideal for business meetings, presentations and demonstrations.
Web Chat
Live and real-time interaction with your customers. Provide immediate support and resolve their queries in an efficient and personalized manner.
Facebook Messenger
Effortlessly handle all your Facebook private messages from yout inbox. Stay organized, respond promptly, and never miss an important message.
We’re here to make your job easier and keep it under control
- Reliable and robust performance:
We offer you a seamless integration with all major apps like Jira and other essential tools ensuring your workflows are streamlined and efficient.
- Seamless integration:
We know, technical issues can be a nightmare. Our robust architecture ensures minimal downtime and top-notch performance to keep you running smoothly.
- Designed by agents, for agents:
Our intuitive design and features will quickly win you over. Plus, our team is committed to making your transition as smooth as possible, providing all the resources and support you need.
We're here for you
Struggling to reach your audience, manage channels, or enhance brand consistency? We’re here to help.
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