Blog

June 29, 2022 2022-06-29 12:41

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 1–15 of 87 results
The Dev Zone: Top 6 Dev Influencers of 2022

The Dev Zone: Top 6 Dev Influencers of 2022

This month our team in our Dev Zone has been very busy with product updates...

Behavioral marketing strategy for product managers

Behavioral marketing strategy for product managers

Any marketing strategy relies on user information to promote a product or service. The difference...

Is your Product team focusing enough on Retention?

Is your Product team focusing enough on Retention?

The product-led growth approach has meant a shift in acquisition and retention strategies for SaaS....

Fact: Behavioral Segmentation is More Important than Churn

Fact: Behavioral Segmentation is More Important than Churn

If you go online to compare products before making a purchase, or you tend to...

What Customer Experience can do to increase your NRR

What Customer Experience can do to increase your NRR

Fact: Acquiring new customers is more expensive than retaining existing ones. While you need to...

Your 2023 CX Roadmap – 7 Things You Need to Do Now

Your 2023 CX Roadmap – 7 Things You Need to Do Now

The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...

Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data

Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data

Recently I spoke with Elisabeth Courland, Head of Customer Success at Agorapulse, and Founder of...

Behavioral Marketing with FROGED

Behavioral Marketing with FROGED

Have you ever felt bombarded with irrelevant ads, untimely emails, intrusive phone calls, etc.? Well,...

May at a glance: What we loved this month

May at a glance: What we loved this month

May has unlocked thought-provoking topics such as product flows vs product tours, fireside chats with...

The 15 Sales Tools to Build the Ultimate Tech Stack

The 15 Sales Tools to Build the Ultimate Tech Stack

Modern SaaS tools help support almost any business process, from marketing campaigns to the whole...

Your 2023 Ultimate Marketing Technology Stack

Your 2023 Ultimate Marketing Technology Stack

It’s undeniable that human beings have become pros at finding ways to achieve more in...

How to build your Customer Success Strategy using a Product Success Platform

How to build your Customer Success Strategy using a Product Success Platform

Customer success is an extremely vital concept in the business world that has developed considerably...

4 Customer Retention Strategies You Need to Implement

4 Customer Retention Strategies You Need to Implement

Retention refers to the ability to retain your customers and their loyalty over a period...

Talentoo Case Study: Improving Client Satisfaction & User Experience

Talentoo Case Study: Improving Client Satisfaction & User Experience

Talentoo is digitalizing the HR, personnel, and recruitment sector by offering a B2B platform in...

How FROGED promotes Product-Led Growth

How FROGED promotes Product-Led Growth

If you’re thinking, “Product-led growth, is there any other kind?” then you’re likely to agree...

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