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June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
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MRR in SaaS: Definition, Calculation, and Benchmarks

MRR in SaaS: Definition, Calculation, and Benchmarks

When it comes to measuring revenue, there are tons of metrics out there to help...

SaaS Value Proposition: How to Differentiate from Competitors

SaaS Value Proposition: How to Differentiate from Competitors

Customers are all looking for the same thing: getting the most value from what they’re...

Leaps Ahead June: What You Need to Know To Scale This Month 

Leaps Ahead June: What You Need to Know To Scale This Month 

Time is flying by in 2023. As we head into June it’s time to ramp...

5 User Onboarding Best Practices to Increase MRR

5 User Onboarding Best Practices to Increase MRR

In our last article, we discussed the importance of an onboarding strategy and its impact...

The #1 Feature Announcement Guide: Tips and Tricks for a Successful Release

The #1 Feature Announcement Guide: Tips and Tricks for a Successful Release

As a product manager, you know that releasing a new feature is exciting, but it...

Customer Cohort Analysis: A Data-Driven Approach to Track and Improve Customer Retention

Customer Cohort Analysis: A Data-Driven Approach to Track and Improve Customer Retention

Customer retention is a critical aspect of running a successful business. The ability to retain...

Streamline Your Support Requests with a Ticketing System: A Comprehensive Guide‍

Streamline Your Support Requests with a Ticketing System: A Comprehensive Guide‍

In today’s fast-paced business environment, customer support is more important than ever. Customers expect quick...

10 Effective Strategies to Increase Revenue in PLG Customer Success

10 Effective Strategies to Increase Revenue in PLG Customer Success

‍‍As a business owner or Customer Success professional, revenue is likely at the forefront of...

Cost-Cutting Strategies for PLG Customer Success: A Comprehensive Guide

Cost-Cutting Strategies for PLG Customer Success: A Comprehensive Guide

‍As a PLG Customer Success professional, you know that keeping costs low is critical to...

Capital Efficiency in SaaS: A Guide to Smarter Spending and Higher Profits

Capital Efficiency in SaaS: A Guide to Smarter Spending and Higher Profits

‍As a SaaS company, you’re always looking for ways to improve your profitability. One way...

The Top HR Tech Companies to Look Out for in 2023

The Top HR Tech Companies to Look Out for in 2023

As we roll into 2023, HR tech companies are sparking a revolution, causing a seismic...

Maximizing User Engagement: The Power of In-App Events Tracking in SaaS

Maximizing User Engagement: The Power of In-App Events Tracking in SaaS

As a SaaS company, you are always looking for ways to improve your user engagement....

The Art of Delivering an Unforgettable WOW Moment in SaaS: A Comprehensive Guide

The Art of Delivering an Unforgettable WOW Moment in SaaS: A Comprehensive Guide

If you’re running a SaaS business, you know how important it is to create an...

Essential In-App Onboarding Examples to Boost Your SaaS User Experience

Essential In-App Onboarding Examples to Boost Your SaaS User Experience

Get this: 90% of downloaded apps get deleted after only one use. That’s a jarring...

Churn Prevention 101: A Step-by-Step Guide to Retaining Your Valuable Customers

Churn Prevention 101: A Step-by-Step Guide to Retaining Your Valuable Customers

As a business owner, you know that customer acquisition is important, but what about customer...

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