Accion Remota Founder, Santiago Quintero Delgado sat down with FROGED CEO & Co-Founder Emily G.-Cebrían Lombán to talk about what it means to be a Product Success company and why customer experience is critical to sustainable growth.

If you don’t know Santiago, he is a customer success and experience expert as well as a YouTube influencer. His passion for customer experience combined with his strategic planning have made him a growing force within the customer success community.