Knowledge Base

May 18, 2022 2022-06-20 17:29

They Say Knowledge is Power, We Agree

Welcome to human powered technology - the perfect mix of technology driven support with a personalized human touch
Hero image knowledge base
Hero image knowledge base

They Say Knowledge is Power, We Agree

Welcome to human powered technology - the perfect mix of technology driven support with a personalized human touch
Versatile Self Serve Support

Versatile Self-Serve Support

From in-app messages to a robust widget let your customers to access support on their terms and their needs

More Proactive and Less Reactive

Give your customers the help they need before they actually need it while reducing ticket time

More Proactive and Less Reactive

Give your customers the help they need before they actually need it while reducing ticket time

More proactive less reactive
Empowered users

Empowered Power Users

Let the users interaction with your product be their guide to access the right solution based on their needs

Use Cases

Product Launches

Onboard new features and products with ease. Create a combination of modals and tool tips personalized based on user behavior to ensure engagement is at your customer’s speed, not yours.

Educate & Upsell

Provide educational articles with a Knowledge Base that can be attached to a powerful widget allowing users to explore new features, advance their skills and see the value in add-ons

Build Your Power User Base

Set the standard by breaking it - with a variety of easy and accessible tools from NPS Surveys, behavioral segmentation, email campaigns and more that drive personalized product knowledge and build loyal highly active users.

Improve Product Adoption

Try FROGED’s dynamic Onboarding and Proactive Customer Support Platform Today
Improve product adoption

Digital Kit Program

At the time of the request, this site has a WEB page dedicated to the Digital Kit Program with a domain name of the Digitizing Agent, and with the minimum required content, as so indicated in Annex II of the Adhesion Notice, in which the different solutions will appear for each reference that it offers, distributed by beneficiary segments, sectors and the names of said solutions.

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