Fireside Chats
Join the industry experts in our Fireside Chats to discuss everything from customer success and product-led growth, to success metrics and how to optimize your entire customer lifecycle.
Our Featured Fireside Chats
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Fireside Chat with Anita Toth | How Voice of the Customer is the Best Line of Defense to Prevent Churn
Chief Churn Crusher, Anita Toth, and the team at ATI provide clients with Voice of the Customer-based Customer Retention research, strategy, and educational resources. The
Fireside Chat with Eric Brown | The Dynamics between Marketing & Valuation
We recently sat down with Eric Brown, Founder of Atley Brown, an indispensable resource for senior management looking to optimize efficiency and growth. Eric has
Fireside Chat with Michael Foucher | When it’s time to fix your onboarding
In this FROGED Fireside Chat we sit down with the Director of Product at Shift, Michael Foucher, and discuss the importance of the user journey
Fireside Chat with Kia Puhm: How to take a Customer-Centric Approach to Design & Operations
In this Fireside Chat, CMO at FROGED, Stephanie Rubin, sits down with Customer Experience expert, Kia Puhm. Creator of the Intelligent Framework™ and founder of
Fireside Chat with Shep Hyken : Creating Proactive Customer Support Strategies
We recently sat down with customer experience and service expert, New York Times and Wall Street Journal bestselling author, Shep Hyken and discussed how and
Fireside Chat with Steve Janssens: How Last Basic is Winning at Scaling Up
In this month’s Fireside Chat, we sat down with Last Basic Chief Operations Officer, Steve Janssens, to discuss how Last Basic (Product Development Company) has
Testimonials
Roberto R.
CEO at Odontalify
Pavel M.
Head of Growth at Passporter
Jessie A.
CEO at Doggies in Town