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Our Featured Fireside Chats
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In this Fireside Chat, CMO at FROGED, Stephanie Rubin, sits down with Customer Experience expert, Kia Puhm. Creator of the Intelligent Framework™ and founder of
We recently sat down with customer experience and service expert, New York Times and Wall Street Journal bestselling author, Shep Hyken and discussed how and
In this month’s Fireside Chat, we sat down with Last Basic Chief Operations Officer, Steve Janssens, to discuss how Last Basic (Product Development Company) has
Recently I spoke with Elisabeth Courland, Head of Customer Success at Agorapulse, and Founder of the Open Book of Customer Success, to discuss Digital Customer
In our Fireside chat, ‘The Art of Customer Journey Mapping’ with CX expert, director, and all round influencer, Nate Brown, Nate divulges the best practices
Fireside Chat with Peter Armaly: The Journey from Defining the Voice of the Customer to Implementation
In this episode of our Fireside Chat Series, I sat down with Peter Armaly, one of the CS industries most sought-after experts, to talk about