E-Books
Take a deep dive into Product & Customer Success and download our latest e-books full of tips and best practices on increasing your NRR - for FREE!
Featured E-Books
COMING SOON... SaaS Onboarding Guide
Subscribe to our newlsetter for a weekly update on how to scale your SaaS growth
MRR in SaaS: Definition, Calculation, and Benchmarks
When it comes to measuring revenue, there are tons of metrics out there to help us calculate it. But for SaaS companies, there is one
SaaS Value Proposition: How to Differentiate from Competitors
Customers are all looking for the same thing: getting the most value from what they’re paying. But getting them to invest in your product can
Leaps Ahead June: What You Need to Know To Scale This Month
Time is flying by in 2023. As we head into June it’s time to ramp up for the second half of the year. While some
5 User Onboarding Best Practices to Increase MRR
In our last article, we discussed the importance of an onboarding strategy and its impact on the bottom line. In fact, data from Totango shows
The #1 Feature Announcement Guide: Tips and Tricks for a Successful Release
As a product manager, you know that releasing a new feature is exciting, but it can also be stressful. You’ve spent months developing and testing
Customer Cohort Analysis: A Data-Driven Approach to Track and Improve Customer Retention
Customer retention is a critical aspect of running a successful business. The ability to retain customers not only increases revenue but also improves brand loyalty
Streamline Your Support Requests with a Ticketing System: A Comprehensive Guide
In today’s fast-paced business environment, customer support is more important than ever. Customers expect quick and efficient service, and a ticketing system can help you
10 Effective Strategies to Increase Revenue in PLG Customer Success
As a business owner or Customer Success professional, revenue is likely at the forefront of your mind. In order to sustain and grow your business,
Cost-Cutting Strategies for PLG Customer Success: A Comprehensive Guide
As a PLG Customer Success professional, you know that keeping costs low is critical to the success of your business. Cost-cutting strategies can improve your
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