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Fact: Behavioral Segmentation is More Important than Churn
  • blog
  • Churn Rate
  • Marketing

Fact: Behavioral Segmentation is More Important than Churn

If you go online to compare products before making a purchase, or you tend to...

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What Customer Experience can do to increase your NRR
  • blog
  • Metrics
  • Retention & Engagement

What Customer Experience can do to increase your NRR

Fact: Acquiring new customers is more expensive than retaining existing ones. While you need to...

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Behavioral Marketing with FROGED
  • blog
  • Marketing
  • Product Flows

Behavioral Marketing with FROGED

Have you ever felt bombarded with irrelevant ads, untimely emails, intrusive phone calls, etc.? Well,...

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How to Improve User Engagement and Retention Using Product Flows
  • blog
  • Customer Experience
  • Product Flows
  • Product Success
  • Retention & Engagement

How to Improve User Engagement and Retention Using Product Flows

We all know that user engagement is closely tied to retention and product usage. B2B...

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Top 5 SaaS metrics and tips to improve them
  • Metrics

Top 5 SaaS metrics and tips to improve them

If you are running a SaaS business you need to understand the key SaaS metrics...

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The 3 Pillars of SEO for SaaS
  • blog
  • Marketing

The 3 Pillars of SEO for SaaS

When creating a public website for an online business, for example a SaaS (Software as...

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Understanding the Importance of Product Success and Customer Success in Saas
  • blog
  • Customer Success
  • Product Success

Understanding the Importance of Product Success and Customer Success in Saas

If your business is like FROGED and built on a Software as a Service (Saas)...

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Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding
  • blog
  • Fireside Chat
  • Product-Led

Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding

In October 2021, we sat down for a Fireside Chat with Ramli John, Managing Director...

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7 Onboarding Tips to Build Trust With Fintech Customers
  • blog
  • Customer Onboarding

7 Onboarding Tips to Build Trust With Fintech Customers

Getting customers is easy. Keeping them is the real challenge. For fintech startups, customer retention...

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SaaS Churn Rate – Calculation, Averages & Benchmarks [2022 Guide]
  • blog
  • Churn Rate
  • Metrics

SaaS Churn Rate – Calculation, Averages & Benchmarks [2022 Guide]

So what’s the deal with SaaS churn? Some of your customers are going to leave...

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How to create a Customer Success Funnel?
  • blog
  • Customer Journey
  • Customer Success

How to create a Customer Success Funnel?

Let’s step back a little before we go all into the Customer Success Funnel. So...

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How 7 SaaS Companies Use Customer Support to Drive Growth
  • blog
  • Customer Support

How 7 SaaS Companies Use Customer Support to Drive Growth

What is SaaS support? On the surface, SaaS support has all the markers of traditional...

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  • The Dev Zone: Top 6 Dev Influencers of 2022 July 1, 2022
  • Behavioral marketing strategy for product managers June 28, 2022
  • Is your Product team focusing enough on Retention? June 27, 2022
  • Fact: Behavioral Segmentation is More Important than Churn June 22, 2022
  • What Customer Experience can do to increase your NRR June 20, 2022

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FROGED Logo
Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
Get Started
No credit card required
Book a Demo

FROGED

Pricing
About Us
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Careers
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Solutions

Onboarding
Retention
Support

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Knowledge Base

Industries

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    FROGED has been a beneficiary of the European Social Fund whose objective is to achieve quality employment, as well as promote the sustainability of quality of employment and promote labor mobility. Thanks to this fund and within the comprehensive qualification and employment program PICE of the Chamber of Commerce of Malaga we have obtained incentives for quality hiring referred to the call published in the Official Bulletin of the Province of Malaga (nÂș 176 dated 16-09-2019).

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