Blog

June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 91–105 of 180 results
The Changing Game of Onboarding – do you have the right strategy?

The Changing Game of Onboarding – do you have the right strategy?

A successful onboarding experience can be a true game-changer for your SaaS business. The rule...

4 Best Tools to Achieve Product Success

4 Best Tools to Achieve Product Success

Product success is the evolution of customer success. In other words, a solid product that...

July at a glance: What You Need to Know To Scale This Month

July at a glance: What You Need to Know To Scale This Month

As we head into H2 of 2022 (crazy, right?) we are seeing some controversial trends...

Case Study: Last Basic Is Winning at Scaling Up

Case Study: Last Basic Is Winning at Scaling Up

We sat down with Last Basic’s COO, Steven Janssens to discuss how they have been...

Fireside Chat with Steve Janssens: How Last Basic is Winning at Scaling Up

Fireside Chat with Steve Janssens: How Last Basic is Winning at Scaling Up

In this month’s Fireside Chat, we sat down with Last Basic Chief Operations Officer, Steve...

The Dev Zone: Top 6 Dev Influencers of 2022

The Dev Zone: Top 6 Dev Influencers of 2022

This month our team in our Dev Zone has been very busy with product updates...

Behavioral marketing strategy for product managers

Behavioral marketing strategy for product managers

Any marketing strategy relies on user information to promote a product or service. The difference...

Is your Product team focusing enough on Retention?

Is your Product team focusing enough on Retention?

The product-led growth approach has meant a shift in acquisition and retention strategies for SaaS....

Fact: Behavioral Segmentation is More Important than Churn

Fact: Behavioral Segmentation is More Important than Churn

If you go online to compare products before making a purchase, or you tend to...

What Customer Experience can do to increase your NRR

What Customer Experience can do to increase your NRR

Fact: Acquiring new customers is more expensive than retaining existing ones. While you need to...

Your 2023 CX Roadmap – 7 Things You Need to Do Now

Your 2023 CX Roadmap – 7 Things You Need to Do Now

The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...

Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data

Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data

Recently I spoke with Elisabeth Courland, Head of Customer Success at Agorapulse, and Founder of...

Behavioral Marketing with FROGED

Behavioral Marketing with FROGED

Have you ever felt bombarded with irrelevant ads, untimely emails, intrusive phone calls, etc.? Well,...

May at a glance: What we loved this month

May at a glance: What we loved this month

May has unlocked thought-provoking topics such as product flows vs product tours, fireside chats with...

The 16 Sales Tools to Build the Ultimate Tech Stack

The 16 Sales Tools to Build the Ultimate Tech Stack

Modern SaaS tools help support almost any business process, from marketing campaigns to the whole...

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