Welcome to the FROGED Blog
With that feedback in mind, FROGED launched a widget allowing users the ability to...
Getting customers is easy. Keeping them is the real challenge. For fintech startups, customer retention...
![[Webinar] How to Build a Better Onboarding Experience](https://froged.com/wp-content/uploads/2022/04/Webinar-How-to-Build-a-Better-Onboarding-Experience_blog_image-740x520.jpg)
In this webinar with Product Led, FROGED CEO Emily and our Head of Content Stephanie...
![SaaS Churn Rate – Calculation, Averages & Benchmarks [2022 Guide]](https://froged.com/wp-content/uploads/2022/04/SaaS-Churn-Rate-–-Calculation-Averages-Benchmarks_Blog_image-740x520.jpg)
So what’s the deal with SaaS churn? Some of your customers are going to leave...
Why is Customer Service So Important for SaaS Companies? The SaaS (Software as a Service)...
14 SaaS Retention Strategies that Boost Growth So you’ve got tons of new users...
Let’s step back a little before we go all into the Customer Success Funnel. So...
What is SaaS support? On the surface, SaaS support has all the markers of traditional...
SaaS onboarding is walking users through your product until they experience the –so-called– eureka effect...
![Top 12 no-BS Customer Success Best Practices for SaaS [2022 Update]](https://froged.com/wp-content/uploads/2022/04/Top-12-no-BS-Customer-Success-Best-Practices-for-SaaS_Blog_image-740x520.jpg)
As a SaaS company, there is a never-ending checklist of tasks to consider, strategies to...
![Top 12 no-BS Customer Success Best Practices for SaaS [2021 Update]](https://froged.com/wp-content/uploads/2022/04/Top-12-no-BS-Customer-Success-Best-Practices-for-SaaS-2021_Blog_image-740x520.jpg)
As a SaaS company, there is a never-ending checklist of tasks to consider, strategies to...
Here we go again. The business jargon bandwagon has come around again and now everybody’s...
Black Friday might be terrible for your Saas business. Despite being one of the busiest...
First, I’d like to quickly applaud the Intercom team . They’ve built a great product...
Hey there! Maybe you’re implementing your Customer Success department (If you need help to do...