Blog

June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 76–90 of 135 results
What is Product-Led Growth?

What is Product-Led Growth?

As we know, technology has advanced drastically over the years, forcing us to adapt and...

Fireside Chat with Daniel Peris: How to implement an SEO Acquisition Plan designed for Content Performance?

Fireside Chat with Daniel Peris: How to implement an SEO Acquisition Plan designed for Content Performance?

Our recent Fireside Chat came with a twist, as we took a turn off the...

Top 5 SaaS metrics and tips to improve them

Top 5 SaaS metrics and tips to improve them

If you are running a SaaS business you need to understand the key SaaS metrics...

Net Promoter Score (NPS): Tips for Converting Passive Users into Promoters

Net Promoter Score (NPS): Tips for Converting Passive Users into Promoters

When it comes to Customer Success, there is a key question you need to keep...

My EdTech Workarounds

My EdTech Workarounds

Despite many schools transitioning back to in-person learning, EdTech is ingrained in my daily life...

Improving The Patient Experience: 5 Critical Ehealth Technologies

Improving The Patient Experience: 5 Critical Ehealth Technologies

Ever felt impatient or frustrated with healthcare support? Unless you’re a bot, you’ll probably agree...

How to create In-App retargeting

How to create In-App retargeting

Hi there! We are going to learn how to create In-app retargeting to convert users...

FROGED, has raised $500k in a seed round

FROGED, has raised $500k in a seed round

The Spanish Startup FROGED,  focused on improving user retention and support for SaaS businesses has...

Dear EdTech Customer Experience Managers

Dear EdTech Customer Experience Managers

Most days felt the same because I did almost everything on my computer. Classes, office...

The Customer Success Handbook

The Customer Success Handbook

Hey there! The FROGED team has written our BEST content in one awesome handbook: The...

3 Takeaways on How Venmo became the Go-To FinTech App for Gen Z

3 Takeaways on How Venmo became the Go-To FinTech App for Gen Z

When I am with fellow students, we mainly use Venmo. To split a restaurant bill,...

Top 3 Customer Onboarding Strategies that Accelerate Time to Value

Top 3 Customer Onboarding Strategies that Accelerate Time to Value

In this article, we will discuss how to iron out the creases that can arise...

Product-Led Companies Roundup April 2022

Product-Led Companies Roundup April 2022

As you know, a satisfied customer can become a worthy advocate of your product! The...

How to use Product Flows in Customer Onboarding

How to use Product Flows in Customer Onboarding

Would we not all agree that getting the right “flow” makes for a happier and...

Pekebook Case Study: Improving User Experience, Automating Onboarding Processes & Creating WOW Moments with FROGED

Pekebook Case Study: Improving User Experience, Automating Onboarding Processes & Creating WOW Moments with FROGED

Hello, I’m Víctor Llisó, co-founder of Pekebook. I was born in Barcelona, have a degree...

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Discover Customer Experience tools to scale your business. Reduce churn, improve onboarding & provide customer support – all in one platform.

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