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June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 31–45 of 247 results
The Top 7 Best Finance Apps for Small Business SaaS

The Top 7 Best Finance Apps for Small Business SaaS

As a small business owner, managing finances can be a daunting task. You need to...

The Top Customer Service Skills Your Team Needs to Have

The Top Customer Service Skills Your Team Needs to Have

Did you know that 93% of customers are likely to come back for more when...

Unlocking Customer Loyalty: 7 Programs That Keep Customers Coming Back

Unlocking Customer Loyalty: 7 Programs That Keep Customers Coming Back

As a business owner, it’s important to understand how valuable customer loyalty is. Repeat customers...

The Top 7 Zapier Use Cases for Business Automation in 2023

The Top 7 Zapier Use Cases for Business Automation in 2023

With a whopping 10 million Zaps running every month and users reporting a 98% boost...

The Best User Behavior Analytics Tools for 2023

The Best User Behavior Analytics Tools for 2023

Looking for the best User Behavior Analytics tools to optimize your platform or app? Do...

What is HR Tech and what are the Trends to look out for this year?

What is HR Tech and what are the Trends to look out for this year?

Curious about the latest HR Tech trends for 2023? In our fast-paced world, staying ahead...

SaaS Onboarding – Definitive Guide: Examples, Checklist & Metrics

SaaS Onboarding – Definitive Guide: Examples, Checklist & Metrics

SaaS onboarding is walking users through your product until they experience the “aha moment” to...

Product-Led vs Sales-Led Growth in SaaS: Definition and Differences

Product-Led vs Sales-Led Growth in SaaS: Definition and Differences

Product-led vs. Sales-led. Which is better?  Sales-led growth strategies have previously dominated almost every industry...

How PropTech is Changing Real Estate Through Innovation

How PropTech is Changing Real Estate Through Innovation

Real estate is getting a major facelift, all thanks to PropTech, aka property technology. Yes,...

1 Customer Retention Method You Can’t Afford to Ignore

1 Customer Retention Method You Can’t Afford to Ignore

Most people think of software when they think of increasing Customer Retention. Software is good....

How to Use UX Modals to Onboard and Engage Users of your SaaS

How to Use UX Modals to Onboard and Engage Users of your SaaS

UX modals are an easy-to-implement, intuitive feature you can add to your product that will...

How Live Chat Monitoring through Keyword Spotting Skyrockets Support 

How Live Chat Monitoring through Keyword Spotting Skyrockets Support 

Live chat monitoring is the perfect way for any business to increase its customer support...

Leaps Ahead April: What You Need to Know To Scale This Month 

Leaps Ahead April: What You Need to Know To Scale This Month 

Well, Q1 definitely closed with a proverbial “bang”, didn’t it? As we head into Q2,...

Fireside Chat with Anita Toth | How Voice of the Customer is the Best Line of Defense to Prevent Churn

Fireside Chat with Anita Toth | How Voice of the Customer is the Best Line of Defense to Prevent Churn

Chief Churn Crusher, Anita Toth, and the team at ATI provide clients with Voice of...

How to Create an Advanced Buyer Persona Strategy

How to Create an Advanced Buyer Persona Strategy

In my previous articles, I’ve covered How to Accurately Build Buyer Personas for SaaS and...

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