Welcome to the FROGED Blog
The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
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In this article, I’m going to show you how you’ll be able to retain users...
Customer experience is becoming the ultimate competitive advantage Mediocre customer experience isn’t enough. The expectations...
Before we dive into how to scale your customer success department, I would first like...
Does the expression one-size-fits-all rings your bell? If the answer is YES, you already know...
It’s frequently breaking news, a common conversation topic in the office breakfasts and typical chat...
There is no data worse than a slap in the face to those who manage...
When comparing Excel to CRM, you don’t have to hide your feelings – we get...