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June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
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How using attributes and events to track customer behavior can improve your product

How using attributes and events to track customer behavior can improve your product

In this article, I’m going to show you how you’ll be able to retain users...

Take care of your customer life cycle

Take care of your customer life cycle

Customer experience is becoming the ultimate competitive advantage Mediocre customer experience isn’t enough. The expectations...

9 steps to Scale your Customer Success Department

9 steps to Scale your Customer Success Department

Before we dive into how to scale your customer success department, I would first like...

Behavioral emails: Provide users with a unique experience

Behavioral emails: Provide users with a unique experience

Does the expression one-size-fits-all rings your bell? If the answer is YES, you already know...

2022: The year to plant a tree

2022: The year to plant a tree

It’s frequently breaking news, a common conversation topic in the office breakfasts and typical chat...

How to get more leads by implementing a live Chat in your website?

How to get more leads by implementing a live Chat in your website?

There is no data worse than a slap in the face to those who manage...

From Excel to CRM: the sooner, the better for your business

From Excel to CRM: the sooner, the better for your business

When comparing Excel to CRM, you don’t have to hide your feelings – we get...

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