Welcome to the FROGED Blog
The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
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Customer experience is becoming the ultimate competitive advantage Mediocre customer experience isnât enough. The expectations...
Before we dive into how to scale your customer success department, I would first like...
Does the expression one-size-fits-all rings your bell? If the answer is YES, you already know...
It’s frequently breaking news, a common conversation topic in the office breakfasts and typical chat...
There is no data worse than a slap in the face to those who manage...
When comparing Excel to CRM, you don’t have to hide your feelings – we get...
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Latest Posts
- Free to Paid: How to Convert Free Trial to Paying Customers March 21, 2023
- Why use Flexible Pricing in SaaS so that Product Updates donât Impact Pricing March 16, 2023
- Help Center Best Practices: The overlooked Customer Service Rep March 16, 2023
- Turning a Crisis into an Opportunity: Strategies for Startups to Thrive Despite SVB Collapse March 15, 2023
- The Different Customer Success Roles and Their Skills March 14, 2023
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