Blog

June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 181–195 of 241 results
Product Flows vs Product Tours in User Experience?

Product Flows vs Product Tours in User Experience?

If you’re in charge of product marketing, you know that it’s not just about your...

Fireside Chat with Peter Armaly: The Journey from Defining the Voice of the Customer to Implementation

Fireside Chat with Peter Armaly: The Journey from Defining the Voice of the Customer to Implementation

In this episode of our Fireside Chat Series, I sat down with Peter Armaly, one...

Customer Success: The Key To Customer Onboarding

Customer Success: The Key To Customer Onboarding

When a client creates a customer success account, they may have a wealth of questions....

How to Improve User Engagement and Retention Using Product Flows

How to Improve User Engagement and Retention Using Product Flows

We all know that user engagement is closely tied to retention and product usage. B2B...

How to Choose the Right Customer Success Software

How to Choose the Right Customer Success Software

FROGED contributor, Anika Zubair who is Vice President of Customer Success at Karbon, host of...

3 ways Product Flows lead to more Proactive Customer Support

3 ways Product Flows lead to more Proactive Customer Support

To win their way to a customer’s heart companies must offer customer support. But what...

What is Product-Led Growth?

What is Product-Led Growth?

As we know, technology has advanced drastically over the years, forcing us to adapt and...

Fireside Chat with Daniel Peris: How to implement an SEO Acquisition Plan designed for Content Performance?

Fireside Chat with Daniel Peris: How to implement an SEO Acquisition Plan designed for Content Performance?

Our recent Fireside Chat came with a twist, as we took a turn off the...

Top 5 SaaS metrics and tips to improve them

Top 5 SaaS metrics and tips to improve them

If you are running a SaaS business you need to understand the key SaaS metrics...

My EdTech Workarounds

My EdTech Workarounds

Despite many schools transitioning back to in-person learning, EdTech is ingrained in my daily life...

Improving The Patient Experience: 5 Critical Ehealth Technologies

Improving The Patient Experience: 5 Critical Ehealth Technologies

Ever felt impatient or frustrated with healthcare support? Unless you’re a bot, you’ll probably agree...

How to create In-App retargeting

How to create In-App retargeting

Hi there! We are going to learn how to create In-app retargeting to convert users...

FROGED, has raised $500k in a seed round

FROGED, has raised $500k in a seed round

The Spanish Startup FROGED,  focused on improving user retention and support for SaaS businesses has...

Dear EdTech Customer Experience Managers

Dear EdTech Customer Experience Managers

Most days felt the same because I did almost everything on my computer. Classes, office...

The Customer Success Handbook

The Customer Success Handbook

Hey there! The FROGED team has written our BEST content in one awesome handbook: The...

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Discover Customer Experience tools to scale your business. Reduce churn, improve onboarding & provide customer support – all in one platform.

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