Blog

June 29, 2022 2022-07-19 19:46

Welcome to the FROGED Blog

The latest insights, best practices and guides you need about customer support, customer success, user experience, and product-led growth.
Showing 166–180 of 201 results
2022 Customer Success Insights: Millennials vs. Gen Z

2022 Customer Success Insights: Millennials vs. Gen Z

Our final Fireside Chat of 2021 came with a bit of a twist. FROGED CEO...

Behavioral Marketing Basics: SaaS, Segmentation & Strategy

Behavioral Marketing Basics: SaaS, Segmentation & Strategy

This article will give you a run down of behavioral marketing, how it works, a...

Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding

Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding

In October 2021, we sat down for a Fireside Chat with Ramli John, Managing Director...

The Dev Zone: Multi-Tenancy Architecture

The Dev Zone: Multi-Tenancy Architecture

When we talk about Multi-Tenancy, it is one of those terms that almost everyone has...

6 Online Learning Takeaways for EdTech 2022

6 Online Learning Takeaways for EdTech 2022

1. Online Learning is Here to Stay According to Inside Higher Ed, many schools resumed...

Fireside Chat with Perry Monaco – Scale your customer success

Fireside Chat with Perry Monaco – Scale your customer success

We sat down with Perry Monaco, Head of Global Customer Success Strategy at LinkedIn to...

Fireside Chat with Anika Zubair – The Future of Customer Success

Fireside Chat with Anika Zubair – The Future of Customer Success

Last year we sat down with Anika Zubair, for our first Fireside Chat ‘The Future...

Not Your Daddy’s Payment App: Why FinTech Needs to be More Social and Less Stuffy

Not Your Daddy’s Payment App: Why FinTech Needs to be More Social and Less Stuffy

Technology is an essential part of life for Gen Z, and FinTech apps are a...

Top 4 Features Gen Z Looks for in E-Health

Top 4 Features Gen Z Looks for in E-Health

Similar to how Gen Z relies on EdTech for education, Gen Z also depends on...

How These 5 eHealth Technologies Make Healthcare More Personal

How These 5 eHealth Technologies Make Healthcare More Personal

In healthcare, being personal matters. But what happens in eHealth? How do we maintain the...

How Does Gen Z Choose a Brand?

How Does Gen Z Choose a Brand?

In the digital age, the differences and similarities between Gen Z, Millennials, Gen X, and...

How Professors are Adapting to EdTech

How Professors are Adapting to EdTech

As the COVID pandemic has shown us, EdTech platforms can be useful for keeping instructors...

Why Edtech Is A Class Act for The Education Sector

Why Edtech Is A Class Act for The Education Sector

1.5 billion learners were impacted by lockdowns in April 2020, with children unable to attend...

Why Product-Led Companies Need to Invest in Customer Success Solutions

Why Product-Led Companies Need to Invest in Customer Success Solutions

Define Your Customer Success Basics Does the platform provide you with the tools that you...

Shifting Landscape of CX

Shifting Landscape of CX

Since as far back as we can remember, your own customer experience (CX) with a...

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