Did you know that boosting customer retention by 5% increases profits by up to 95%?...
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Category: Metrics
Our product updates for Novemberfocus on omnichannel communication with your clients, and performance metrics to...
“Customer success starts in the product” – Aaron Thompson CRO of SuccessHACKERS and all-around CS...
Let’s go back to history class in school. As most of you probably know, Isaac...
Over the next four years, the SaaS market is predicted to grow by 27.5%. Now...
As start-ups head into a down-turn economy, retention and tactics used to extend your runway...
It goes without saying that SaaS companies have become obsessed with churn rate, and rightly...
Fact: Acquiring new customers is more expensive than retaining existing ones. While you need to...
If you are running a SaaS business you need to understand the key SaaS metrics...
Everyone can agree that data is critical to sustainable SaaS growth, but what data matters...
![SaaS Churn Rate – Calculation, Averages & Benchmarks [2022 Guide]](https://froged.com/wp-content/uploads/2022/04/SaaS-Churn-Rate-–-Calculation-Averages-Benchmarks_Blog_image-740x740.jpg)
So what’s the deal with SaaS churn? Some of your customers are going to leave...
SaaS onboarding is walking users through your product until they experience the –so-called– eureka effect...