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Category: Customer Success

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  • Customer Success
5 Customer Success Strategies That Are Winning In The Market [Video]
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  • Customer Onboarding
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5 Customer Success Strategies That Are Winning In The Market [Video]

“There’s no such thing as an overnight success story”. But how are some B2B SaaS...

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4 Best Tools to Achieve Product Success
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4 Best Tools to Achieve Product Success

Product success is the evolution of customer success. In other words, a solid product that...

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Your 2023 CX Roadmap – 7 Things You Need to Do Now
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Your 2023 CX Roadmap – 7 Things You Need to Do Now

The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...

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4 Customer Retention Strategies You Need to Implement
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4 Customer Retention Strategies You Need to Implement

Retention refers to the ability to retain your customers and their loyalty over a period...

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How to build your Customer Success Strategy using a Product Success Platform
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How to build your Customer Success Strategy using a Product Success Platform

Customer success is an extremely vital concept in the business world that has developed considerably...

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Customer Support in 2022: How to Achieve Long-Term Success
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Customer Support in 2022: How to Achieve Long-Term Success

Customer support is the subset of customer service in charge of solving issues that customers...

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Customer Success: The Key To Customer Onboarding
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  • Customer Onboarding
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Customer Success: The Key To Customer Onboarding

When a client creates a customer success account, they may have a wealth of questions....

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How to Choose the Right Customer Success Software
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How to Choose the Right Customer Success Software

FROGED contributor, Anika Zubair who is Vice President of Customer Success at Karbon, host of...

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The Customer Success Handbook
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The Customer Success Handbook

Hey there! The FROGED team has written our BEST content in one awesome handbook: The...

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10 Tips For Building An Amazing Customer Success Team
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10 Tips For Building An Amazing Customer Success Team

As your customer success team scales, it becomes harder and harder to build a cohesive,...

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Understanding the Importance of Product Success and Customer Success in Saas
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Understanding the Importance of Product Success and Customer Success in Saas

If your business is like FROGED and built on a Software as a Service (Saas)...

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Fireside Chat with Perry Monaco – Scale your customer success
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Fireside Chat with Perry Monaco – Scale your customer success

We sat down with Perry Monaco, Head of Global Customer Success Strategy at LinkedIn to...

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Latest Posts

  • MRR in SaaS: Definition, Calculation, and Benchmarks June 6, 2023
  • SaaS Value Proposition: How to Differentiate from Competitors June 2, 2023
  • Leaps Ahead June: What You Need to Know To Scale This Month  June 1, 2023
  • 5 User Onboarding Best Practices to Increase MRR May 31, 2023
  • The #1 Feature Announcement Guide: Tips and Tricks for a Successful Release May 30, 2023

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