If you’re in the SaaS market, you probably know that the main goal of most...
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Category: Customer Success
“Customer success starts in the product” – Aaron Thompson CRO of SuccessHACKERS and all-around CS...
You are probably familiar with customer success platforms, but in the world of SaaS, there’s...
The task of retaining customers has become increasingly difficult in recent years. We live in...
FROGED is proud to be a winner of the 2022 Top Performer award from SourceForge,...
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“There’s no such thing as an overnight success story”. But how are some B2B SaaS...
Product success is the evolution of customer success. In other words, a solid product that...
The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...
Retention refers to the ability to retain your customers and their loyalty over a period...
Customer success is an extremely vital concept in the business world that has developed considerably...
Customer support is the subset of customer service in charge of solving issues that customers...
When a client creates a customer success account, they may have a wealth of questions....