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Your 2023 CX Roadmap – 7 Things You Need to Do Now
  • blog
  • Customer Experience
  • Customer Success

Your 2023 CX Roadmap – 7 Things You Need to Do Now

The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...

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How to build your Customer Success Strategy using a Product Success Platform
  • blog
  • Churn Rate
  • Customer Success
  • Product Success

How to build your Customer Success Strategy using a Product Success Platform

Customer success is an extremely vital concept in the business world that has developed considerably...

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4 Customer Retention Strategies You Need to Implement
  • blog
  • Customer Success
  • Product-Led
  • Retention & Engagement

4 Customer Retention Strategies You Need to Implement

Retention refers to the ability to retain your customers and their loyalty over a period...

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Customer Support in 2022: How to Achieve Long-Term Success
  • blog
  • Customer Service
  • Customer Success
  • Customer Support

Customer Support in 2022: How to Achieve Long-Term Success

Customer support is the subset of customer service in charge of solving issues that customers...

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Customer Success: The Key To Customer Onboarding
  • blog
  • Customer Onboarding
  • Customer Success

Customer Success: The Key To Customer Onboarding

When a client creates a customer success account, they may have a wealth of questions....

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How to Choose the Right Customer Success Software
  • blog
  • Customer Experience
  • Customer Onboarding
  • Customer Service
  • Customer Success

How to Choose the Right Customer Success Software

FROGED contributor, Anika Zubair who is Vice President of Customer Success at Karbon, host of...

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Net Promoter Score (NPS): Tips for Converting Passive Users into Promoters
  • Customer Success
  • Product Success

Net Promoter Score (NPS): Tips for Converting Passive Users into Promoters

When it comes to Customer Success, there is a key question you need to keep...

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The Customer Success Handbook
  • blog
  • Customer Success
  • Ebooks

The Customer Success Handbook

Hey there! The FROGED team has written our BEST content in one awesome handbook: The...

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10 Tips For Building An Amazing Customer Success Team
  • blog
  • Customer Success

10 Tips For Building An Amazing Customer Success Team

As your customer success team scales, it becomes harder and harder to build a cohesive,...

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Understanding the Importance of Product Success and Customer Success in Saas
  • blog
  • Customer Success
  • Product Success

Understanding the Importance of Product Success and Customer Success in Saas

If your business is like FROGED and built on a Software as a Service (Saas)...

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Fireside Chat with Perry Monaco – Scale your customer success
  • blog
  • Customer Success
  • Fireside Chat

Fireside Chat with Perry Monaco – Scale your customer success

We sat down with Perry Monaco, Head of Global Customer Success Strategy at LinkedIn to...

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Fireside Chat with Anika Zubair – The Future of Customer Success
  • blog
  • Customer Success
  • Fireside Chat

Fireside Chat with Anika Zubair – The Future of Customer Success

Last year we sat down with Anika Zubair, for our first Fireside Chat ‘The Future...

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  • The Dev Zone: Top 6 Dev Influencers of 2022 July 1, 2022
  • Behavioral marketing strategy for product managers June 28, 2022
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  • Fact: Behavioral Segmentation is More Important than Churn June 22, 2022
  • What Customer Experience can do to increase your NRR June 20, 2022

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FROGED Logo
Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
Get Started
No credit card required
Book a Demo

FROGED

Pricing
About Us
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Careers
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Onboarding
Retention
Support

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    FROGED has been a beneficiary of the European Social Fund whose objective is to achieve quality employment, as well as promote the sustainability of quality of employment and promote labor mobility. Thanks to this fund and within the comprehensive qualification and employment program PICE of the Chamber of Commerce of Malaga we have obtained incentives for quality hiring referred to the call published in the Official Bulletin of the Province of Malaga (nÂș 176 dated 16-09-2019).

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