Nowadays, companies, especially in SaaS, have a very short time to prove their product’s worth...
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Category: Customer Onboarding
Did you know that 74% of potential customers will switch to other solutions if the...
Shift, Director of Product Michael Foucher, and his team recently realized that their customer onboarding...
Everyone is different, and people have individual needs and perspectives. That’s why personalization is so...
You’ve probably heard it a million times: it’s important to keep the customer happy. And...
Did you know that there are currently approximately 30,000 SaaS companies, and globally, there are...
Did you know that 63% of customers consider the company’s onboarding program when deciding to...
Let’s go back to history class in school. As most of you probably know, Isaac...
A successful onboarding process is essential when a new employee starts in a company, as...
Designing an onboarding solution tailored to each customer is hard, really hard. It’s not a...
Nowadays, customers’ experience with your platform matters more than anything else. It’s unlikely that anyone...
When it comes to user onboarding, no company is perfect. Even the best and most...