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Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data
  • blog
  • Customer Journey
  • Fireside Chat

Fireside Chat with Elisabeth Courland: Understanding Digital Customer Success Management & Data

Recently I spoke with Elisabeth Courland, Head of Customer Success at Agorapulse, and Founder of...

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May at a glance: What we loved this month
  • blog
  • Customer Journey

May at a glance: What we loved this month

May has unlocked thought-provoking topics such as product flows vs product tours, fireside chats with...

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Fireside Chat with Nate Brown: The Art of Customer Journey Mapping
  • blog
  • Customer Journey
  • Fireside Chat

Fireside Chat with Nate Brown: The Art of Customer Journey Mapping

In our Fireside chat, ‘The Art of Customer Journey Mapping’ with CX expert, director, and...

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Fireside Chat with Peter Armaly: The Journey from Defining the Voice of the Customer to Implementation
  • blog
  • Customer Experience
  • Customer Journey
  • Fireside Chat

Fireside Chat with Peter Armaly: The Journey from Defining the Voice of the Customer to Implementation

In this episode of our Fireside Chat Series, I sat down with Peter Armaly, one...

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3 Takeaways on How Venmo became the Go-To FinTech App for Gen Z
  • blog
  • Customer Experience
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3 Takeaways on How Venmo became the Go-To FinTech App for Gen Z

When I am with fellow students, we mainly use Venmo. To split a restaurant bill,...

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Dear EdTech Customer Experience Managers
  • blog
  • Customer Experience
  • Customer Journey

Dear EdTech Customer Experience Managers

Most days felt the same because I did almost everything on my computer. Classes, office...

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6 Online Learning Takeaways for EdTech 2022
  • blog
  • Customer Experience
  • Customer Journey
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6 Online Learning Takeaways for EdTech 2022

1. Online Learning is Here to Stay According to Inside Higher Ed, many schools resumed...

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How to create a Customer Success Funnel?
  • blog
  • Customer Journey
  • Customer Success

How to create a Customer Success Funnel?

Let’s step back a little before we go all into the Customer Success Funnel. So...

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The TOP 5 Reasons Why Companies Use FROGED vs Intercom
  • blog
  • Customer Experience
  • Customer Journey
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The TOP 5 Reasons Why Companies Use FROGED vs Intercom

First, I’d like to quickly applaud the Intercom team . They’ve built a great product...

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Take care of your customer life cycle
  • blog
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  • Ebooks

Take care of your customer life cycle

Customer experience is becoming the ultimate competitive advantage Mediocre customer experience isn’t enough. The expectations...

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How to get more leads by implementing a live Chat in your website?
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How to get more leads by implementing a live Chat in your website?

There is no data worse than a slap in the face to those who manage...

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Latest Posts

  • The Dev Zone: Top 6 Dev Influencers of 2022 July 1, 2022
  • Behavioral marketing strategy for product managers June 28, 2022
  • Is your Product team focusing enough on Retention? June 27, 2022
  • Fact: Behavioral Segmentation is More Important than Churn June 22, 2022
  • What Customer Experience can do to increase your NRR June 20, 2022

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FROGED Logo
Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
Get Started
No credit card required
Book a Demo

FROGED

Pricing
About Us
Collaborators
Careers
Blog

Solutions

Onboarding
Retention
Support

Features

Product Flows
Integrations
Knowledge Base

Industries

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CS Handbook
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Churn Calculator
Knowledge Base
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    FROGED has been a beneficiary of the European Social Fund whose objective is to achieve quality employment, as well as promote the sustainability of quality of employment and promote labor mobility. Thanks to this fund and within the comprehensive qualification and employment program PICE of the Chamber of Commerce of Malaga we have obtained incentives for quality hiring referred to the call published in the Official Bulletin of the Province of Malaga (nÂș 176 dated 16-09-2019).

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