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Category: Churn Rate

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  • Churn Rate
The Ultimate Churn Prediction Guide for 2023
  • blog
  • Churn Rate

The Ultimate Churn Prediction Guide for 2023

We know customers are the backbone of your business. That’s why they’re so valuable. Obviously,...

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SaaS Churn Benchmarks: Does your company have an acceptable rate?
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  • Churn Rate

SaaS Churn Benchmarks: Does your company have an acceptable rate?

Every company suffers from customer churn. It’s unavoidable. The chances that a customer will cancel...

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The main SaaS Churn Reasons and How you can Stop your Customers from Leaving
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  • Churn Rate

The main SaaS Churn Reasons and How you can Stop your Customers from Leaving

Increasing and retaining customers is more challenging than you may think. Several factors are included,...

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Net Revenue Retention (NRR): Definition and Best Practices
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  • Churn Rate
  • Customer Success

Net Revenue Retention (NRR): Definition and Best Practices

If you’re in the SaaS market, you probably know that the main goal of most...

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Essential tools and processes to reduce SaaS attrition rate
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  • Churn Rate

Essential tools and processes to reduce SaaS attrition rate

Software as a service (SaaS) is an industry that’s growing rapidly. However, it’s also an...

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How to Eliminate Your SaaS Margin Killers
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  • Churn Rate
  • Metrics

How to Eliminate Your SaaS Margin Killers

As start-ups head into a down-turn economy, retention and tactics used to extend your runway...

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How Product Marketers can improve SaaS Churn rate
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  • Churn Rate
  • Marketing
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How Product Marketers can improve SaaS Churn rate

It goes without saying that SaaS companies have become obsessed with churn rate, and rightly...

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Fact: Behavioral Segmentation is More Important than Churn
  • blog
  • Churn Rate
  • Marketing

Fact: Behavioral Segmentation is More Important than Churn

If you go online to compare products before making a purchase, or you tend to...

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How to build your Customer Success Strategy using a Product Success Platform
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  • Churn Rate
  • Customer Success
  • Product Success

How to build your Customer Success Strategy using a Product Success Platform

Customer success is an extremely vital concept in the business world that has developed considerably...

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Is Churn a Dying Metric? (Part 2 of A Guide to Churn Rate)
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  • Churn Rate

Is Churn a Dying Metric? (Part 2 of A Guide to Churn Rate)

The churn rate, aka attrition rate, indicates the average customer loss over a period, whether...

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What is customer acquisition cost (CAC) and why does it matter?
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  • Churn Rate
  • Customer Acquisition

What is customer acquisition cost (CAC) and why does it matter?

Customer acquisition cost (CAC) is the average amount that a business needs to spend to...

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A Guide to Churn Rate Part 1: The Basics, How to Calculate it & How to Reduce it
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  • Churn Rate
  • Metrics

A Guide to Churn Rate Part 1: The Basics, How to Calculate it & How to Reduce it

Everyone can agree that data is critical to sustainable SaaS growth, but what data matters...

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  • Fireside Chat with Anita Toth | How Voice of the Customer is the Best Line of Defense to Prevent Churn March 29, 2023
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