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Category: blog
Customer acquisition cost (CAC) is the average amount that a business needs to spend to...
Sengerio’s CEO, Michele Zaccaria did a Q&A Case study to help us understand their biggest...
Customer support is the subset of customer service in charge of solving issues that customers...
If you’re in charge of product marketing, you know that it’s not just about your...
In this episode of our Fireside Chat Series, I sat down with Peter Armaly, one...
When a client creates a customer success account, they may have a wealth of questions....
We all know that user engagement is closely tied to retention and product usage. B2B...
FROGED contributor, Anika Zubair who is Vice President of Customer Success at Karbon, host of...
To win their way to a customer’s heart companies must offer customer support. But what...
As we know, technology has advanced drastically over the years, forcing us to adapt and...
Our recent Fireside Chat came with a twist, as we took a turn off the...