This month our team in our Dev Zone has been very busy with product updates...
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Learn how to use FROGED for support, marketing and customer engagement.
Any marketing strategy relies on user information to promote a product or service. The difference...
The product-led growth approach has meant a shift in acquisition and retention strategies for SaaS....
If you go online to compare products before making a purchase, or you tend to...
Fact: Acquiring new customers is more expensive than retaining existing ones. While you need to...
The need for businesses to invest more in Artificial Intelligence (AI) to evolve their customer...
Recently I spoke with Elisabeth Courland, Head of Customer Success at Agorapulse, and Founder of...
Have you ever felt bombarded with irrelevant ads, untimely emails, intrusive phone calls, etc.? Well,...
May has unlocked thought-provoking topics such as product flows vs product tours, fireside chats with...
Modern SaaS tools help support almost any business process, from marketing campaigns to the whole...
Retention refers to the ability to retain your customers and their loyalty over a period...
Customer success is an extremely vital concept in the business world that has developed considerably...