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Blogs by Stephanie Rubin

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Fireside Chat with Donna Weber – Why Onboarding is Critical to Your Success
  • blog
  • Customer Onboarding
  • Fireside Chat

Fireside Chat with Donna Weber – Why Onboarding is Critical to Your Success

In our latest Fireside Chat, I sat down with Donna Weber, renowned onboarding expert and...

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2022 Customer Success Insights: Millennials vs. Gen Z
  • blog
  • Fireside Chat

2022 Customer Success Insights: Millennials vs. Gen Z

Our final Fireside Chat of 2021 came with a bit of a twist. FROGED CEO...

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Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding
  • blog
  • Fireside Chat
  • Product-Led

Fireside Chat with Ramli John – Accelerate Saas Growth with Customer Onboarding

In October 2021, we sat down for a Fireside Chat with Ramli John, Managing Director...

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Fireside Chat with Perry Monaco – Scale your customer success
  • blog
  • Customer Success
  • Fireside Chat

Fireside Chat with Perry Monaco – Scale your customer success

We sat down with Perry Monaco, Head of Global Customer Success Strategy at LinkedIn to...

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Fireside Chat with Anika Zubair – The Future of Customer Success
  • blog
  • Customer Success
  • Fireside Chat

Fireside Chat with Anika Zubair – The Future of Customer Success

Last year we sat down with Anika Zubair, for our first Fireside Chat ‘The Future...

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SaaS Customer Retention – 14 Battle Proven Strategies from Top Experts
  • blog
  • Retention & Engagement

SaaS Customer Retention – 14 Battle Proven Strategies from Top Experts

14 SaaS Retention Strategies that Boost Growth ‍ So you’ve got tons of new users...

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How 7 SaaS Companies Use Customer Support to Drive Growth
  • blog
  • Customer Support

How 7 SaaS Companies Use Customer Support to Drive Growth

What is SaaS support? On the surface, SaaS support has all the markers of traditional...

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How to get more leads by implementing a live Chat in your website?
  • blog
  • Customer Journey
  • Customer Service
  • Customer Success
  • Customer Support

How to get more leads by implementing a live Chat in your website?

There is no data worse than a slap in the face to those who manage...

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Latest Posts

  • Streamline Your Support Requests with a Ticketing System: A Comprehensive Guide‍ May 25, 2023
  • 10 Effective Strategies to Increase Revenue in PLG Customer Success May 24, 2023
  • Cost-Cutting Strategies for PLG Customer Success: A Comprehensive Guide May 24, 2023
  • Capital Efficiency in SaaS: A Guide to Smarter Spending and Higher Profits May 24, 2023
  • The Top HR Tech Companies to Look Out for in 2023 May 23, 2023

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FROGED Logo
Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
Get Started
No credit card required
Book a Demo

FROGED

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