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Blogs by Stephanie Rubin

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FROGED Product Updates: November
  • blog
  • Customer Support
  • Metrics
  • Product Flows

FROGED Product Updates: November

Our product updates for Novemberfocus on omnichannel communication with your clients, and performance metrics to...

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Customer Support Tools: What Makes Them Great? 
  • blog
  • Customer Support

Customer Support Tools: What Makes Them Great? 

The importance of customer support in the SaaS industry has always been there, but today,...

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Leaps Ahead November: What You Need to Know to Scale This Month
  • blog
  • Product-Led

Leaps Ahead November: What You Need to Know to Scale This Month

Welcome to Leaps Ahead from FROGED! As we head into the thick of Autumn, filled...

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In-app Guidance: Why it’s The Best User Onboarding
  • blog
  • Customer Onboarding

In-app Guidance: Why it’s The Best User Onboarding

Did you know that 63% of customers consider the company’s onboarding program when deciding to...

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Co-Founder & CEO Emily G.-Cebrián Lombán, Recently named Forbes Top 100 Creatives, to Speak at TechCrunch Disrupt 2022 Exclusive Roundtable Sessions 
  • blog
  • Press

Co-Founder & CEO Emily G.-Cebrián Lombán, Recently named Forbes Top 100 Creatives, to Speak at TechCrunch Disrupt 2022 Exclusive Roundtable Sessions 

Malaga, Spain, October 17, 2022 – Emily G.-Cebrián Lombán, CEO and Co-founder of FROGED the...

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Fireside Chat with Aaron Thompson: Why QBRs Are Ridiculous
  • blog
  • Customer Success
  • Metrics

Fireside Chat with Aaron Thompson: Why QBRs Are Ridiculous

“Customer success starts in the product” – Aaron Thompson CRO of SuccessHACKERS and all-around CS...

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Drip Email Campaigns: Examples and Best Practices
  • blog
  • Marketing

Drip Email Campaigns: Examples and Best Practices

Have you ever received a welcome email after subscribing to an online newsletter? Or an...

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The importance of offering Omnichannel Support in SaaS
  • blog
  • Customer Support

The importance of offering Omnichannel Support in SaaS

Did you know that purchase frequency is 250% higher when a company offers omnichannel touchpoints...

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How to Manage the Client Experience
  • blog
  • Customer Experience
  • Press
  • Product Success

How to Manage the Client Experience

Accion Remota Founder, Santiago Quintero Delgado sat down with FROGED CEO & Co-Founder Emily G.-Cebrían...

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SaaS Engaged Users Guide: Top Tips on achieving Product Success
  • blog
  • Product Success
  • Retention & Engagement

SaaS Engaged Users Guide: Top Tips on achieving Product Success

After looking at the latest trends in the SaaS industry, we’ve discovered that user engagement...

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Leaps Ahead October: How to Scale this Month
  • blog
  • Product Success
  • Product-Led

Leaps Ahead October: How to Scale this Month

Welcome to leaps ahead from FROGED! As we head into the holiday season (Halloween is...

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The Best Customer Acquisition Strategies for SaaS Companies
  • blog
  • Customer Acquisition
  • Retention & Engagement

The Best Customer Acquisition Strategies for SaaS Companies

Customer acquisition refers to all of the strategies and techniques used to acquire new customers,...

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Latest Posts

  • Free to Paid: How to Convert Free Trial to Paying Customers March 21, 2023
  • Why use Flexible Pricing in SaaS so that Product Updates don’t Impact Pricing March 16, 2023
  • Help Center Best Practices: The overlooked Customer Service Rep March 16, 2023
  • Turning a Crisis into an Opportunity: Strategies for Startups to Thrive Despite SVB Collapse March 15, 2023
  • The Different Customer Success Roles and Their Skills March 14, 2023

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Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
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No credit card required
Book a Demo

FROGED

Pricing
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