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Blogs by Nicole Ike

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How to create a Customer Success Funnel?
  • blog
  • Customer Journey
  • Customer Success

How to create a Customer Success Funnel?

Let’s step back a little before we go all into the Customer Success Funnel. So...

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How Black Friday Deals Cost SaaS Companies Millions
  • blog
  • Resources

How Black Friday Deals Cost SaaS Companies Millions

Black Friday might be terrible for your Saas business. Despite being one of the busiest...

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9 steps to Scale your Customer Success Department
  • blog
  • Customer Success

9 steps to Scale your Customer Success Department

Before we dive into how to scale your customer success department, I would first like...

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Latest Posts

  • Free to Paid: How to Convert Free Trial to Paying Customers March 21, 2023
  • Why use Flexible Pricing in SaaS so that Product Updates don’t Impact Pricing March 16, 2023
  • Help Center Best Practices: The overlooked Customer Service Rep March 16, 2023
  • Turning a Crisis into an Opportunity: Strategies for Startups to Thrive Despite SVB Collapse March 15, 2023
  • The Different Customer Success Roles and Their Skills March 14, 2023

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Our dynamic and flexible platform is built with a simple philosophy: be more proactive and less reactive, create brand advocates and make it easy. Like, really easy.
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FROGED

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