The churn rate, aka attrition rate, indicates the average customer loss over a period, whether...
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Blogs by Heather Rodgerson
If you’re in charge of product marketing, you know that it’s not just about your...
We all know that user engagement is closely tied to retention and product usage. B2B...
To win their way to a customer’s heart companies must offer customer support. But what...
As we know, technology has advanced drastically over the years, forcing us to adapt and...
In this article, we will discuss how to iron out the creases that can arise...
As you know, a satisfied customer can become a worthy advocate of your product! The...
Would we not all agree that getting the right “flow” makes for a happier and...
When creating a public website for an online business, for example a SaaS (Software as...
Everyone can agree that data is critical to sustainable SaaS growth, but what data matters...
If your business is like FROGED and built on a Software as a Service (Saas)...
I started using most of the platforms and products I use daily because they were...