Did you know that customers prefer knowledge bases over all other self-service channels? Crazy right?...
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Blogs by Heather Rodgerson
Introduction You’ve launched a successful SaaS product and now you’re looking to grow your user...
Let’s go back to history class in school. As most of you probably know, Isaac...
Over the next four years, the SaaS market is predicted to grow by 27.5%. Now...
Email marketing is a powerful tool in any business arsenal, and it’s also the most...
Providing great customer service and spending time with your customers is the key to success...
In this Fireside Chat, CMO at FROGED, Stephanie Rubin, sits down with Customer Experience expert,...
If you’re like most people, your smartphone is the first thing you check in the...
Now more than ever, the world is full of products and services to choose from,...
A successful onboarding process is essential when a new employee starts in a company, as...
Did you know that the SaaS industry is expected to grow by 18%? That’s right,...
As you might already know, software as a service is among the world’s fastest-moving and...