Customer Experience Platform

October 30, 2021 2022-07-01 13:46

Optimize your Customer Experience with One Powerful Product

Accelerate your product’s time to value with our powerful yet nimble and easy to use customer support and onboarding -  toolkit.  Our mission is to get your customer to their desired outcome. 

Believe Us. We use it everyday with you - our customers.
FROGED hero image features demo

Optimize your Customer Experience with One Powerful Product

Accelerate your product’s time to value with our powerful yet nimble and easy to use customer support and onboarding -  toolkit.  Our mission is to get your customer to their desired outcome. 

Believe Us. We use it everyday with you - our customers.
FROGED hero image features demo
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Capterra shortlist 2021
Capterra best ease of use badge

Clients who love us

Drive Growth At Every Stage of Your Customer Lifecycle

Our Solutions

Improve Your Product Adoption, Empower Your Team and Along the way Create Brand Advocates

Improve Product Adoption

Onboard customers faster, improve your customer satisfaction, and build your long-term customer success. Design, build and analyze your strategies from the same platform.
Improve product adoption
Enhance customer experience

Enhance Customer Experience

Provide helpful documents, impressive product updates, and manage customer conversations all in a powerful widget.

Increase Engagement

Implement the right processes to make sure your customers keep and upgrade their subscription with you.

Increase loyalty through our tools. Keep your customers engaged, create stunning support content and launch updates.

Enhance customer experience
Key features

Customer Retention

A diverse customer base requires a an equally diverse approach to reduce churn and increase usage and upsell your product

Behavioral Segmentation

Personalized segmentation for personalized user experiences

NPS Surveys

Stay ahead of trends and customer feedback in real time

Interactive Widget

For product updates, self-help guides or support

True customization

A customizable toolkit based on your business needs
HomePage signup install flow

HOW IT WORKS

Our easy and seamless onboarding integration is both scalable and flexible allowing you to add a distinctly human touch to increase conversions and successful customer outcomes.
Take a Deeper Dive into

FROGED’s Customer Success Toolbox

Product Flows

Whether it’s product launches, retargeting or A/B testing, Product flows will guide your users to take actions and become brand advocates in return

In-App Messages

Communication has never been easier with automated or human powered omnichannel messaging in one place

Onboarding

Simplify and speed up onboarding with our robust and versatile toolkit based on your user’s unique behavior within your product

Event Segmentation

Create a truly personalized experience with our limitless event segmentation, putting the customer’s preferences in the driver seat

Product Flows

Whether it’s product launches, retargeting or A/B testing, Product flows will guide your users to take actions and become brand advocates in return

In-App Messages

Communication has never been easier with automated or human powered omnichannel messaging in one place

Onboarding

Simplify and speed up onboarding with our robust and versatile toolkit based on your user’s unique behavior within your product

Event Segmentation

Create a truly personalized experience with our limitless event segmentation, putting the customer’s preferences in the driver seat

Testimonials

People who love us
I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.
Roberto Robles Testimonial Avatar

Roberto R.

CEO at Odontalify
The product was easy to use and set up. It's very powerful. It has auto-messages, a knowledge base and most importantly triggers based on the client behavior.
Pavel Mazuelas Testimonial Avatar

Pavel M.

Head of Growth at Passporter
I would recommend FROGED to all businesses. Detailed data of each user - Ability to engage with users. New features all the time - good & fast customer service.
Jessie Akkermans Testimonial Avatar

Jessie A.

CEO at Doggies in Town
We love FROGED for its simplicity and the fact that it is very user friendly. Plus, FROGED has excellent customer service!
Jose Manuel Gomez Rodriguez Testimonial Avatar

José Manuel R.

Project Manager at Wuolah

Digital Kit Program

At the time of the request, this site has a WEB page dedicated to the Digital Kit Program with a domain name of the Digitizing Agent, and with the minimum required content, as so indicated in Annex II of the Adhesion Notice, in which the different solutions will appear for each reference that it offers, distributed by beneficiary segments, sectors and the names of said solutions.

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