It goes without saying that SaaS companies have become obsessed with churn rate, and rightly...
It goes without saying that SaaS companies have become obsessed with churn rate, and rightly...
Every company suffers from customer churn. It’s unavoidable. The chances that a customer will cancel...
The churn rate, aka attrition rate, indicates the average customer loss over a period, whether...
So what’s the deal with SaaS churn? Some of your customers are going to leave...
Everyone can agree that data is critical to sustainable SaaS growth, but what data matters...
We know customers are the backbone of your business. Thatâs why they’re so valuable. Obviously,...
Increasing and retaining customers is more challenging than you may think. Several factors are included,...
Software as a service (SaaS) is an industry that’s growing rapidly. However, it’s also an...
As start-ups head into a down-turn economy, retention and tactics used to extend your runway...
If you go online to compare products before making a purchase, or you tend to...
If you’re in the SaaS market, you probably know that the main goal of most...
Customer acquisition cost (CAC) is the average amount that a business needs to spend to...